Privacy Policy

Information you provide to us. When you request a quote, contact us, or otherwise interact with the Site, we may collect your name, company name, email address, phone number, origin and destination zip codes, shipment details (weight, commodity, pickup date), and any message you send us.

Information collected automatically. Like most websites, we automatically collect certain information when you visit the Site, including your IP address, browser type, device information, pages viewed, and the date and time of your visit. We may use cookies and similar technologies to support this.

We use the information we collect to:

• Prepare and deliver freight quotes and respond to your inquiries;
• Match shippers with carriers and coordinate shipments;
• Operate, maintain, and improve the Site and our services;
• Communicate with you about your requests, our services, or account matters;
• Comply with legal, regulatory, and contractual obligations (including those applicable to us as a licensed property broker); and
• Detect, investigate, and prevent fraud or misuse of the Site.

We do not sell your personal information. We may share information with:

• Carriers and logistics partners as needed to quote, book, and deliver a shipment you request;
• Service providers who help us operate the Site and our business (for example, email-delivery and hosting providers), under obligations to protect your information;
• Regulators and authorities where required by law, subpoena, or other legal process, or to protect the rights, property, or safety of LinkLane, our users, or others; and
• A successor entity in connection with a merger, acquisition, financing, or sale of assets.

We may use cookies and similar technologies to remember your preferences, understand how visitors use the Site, and improve performance. You can usually set your browser to refuse cookies or alert you when cookies are being sent, though some parts of the Site may not function properly without them.

We retain personal information for as long as necessary to fulfill the purposes described in this Policy, including to provide our services, comply with our legal and regulatory obligations as a freight broker, resolve disputes, and enforce our agreements.

Depending on where you live, you may have the right to request access to, correction of, or deletion of your personal information, or to opt out of certain uses of it. To make a request, contact us at founders@linklane.ai. We will respond in accordance with applicable law and may need to verify your identity before fulfilling a request.

We do not knowingly sell or share personal information for cross-context behavioral advertising as those terms are defined under applicable state privacy laws.

We use reasonable administrative, technical, and physical safeguards designed to protect your information. No method of transmission or storage is completely secure, however, and we cannot guarantee absolute security.

The Site is intended for business use and is not directed to children. We do not knowingly collect personal information from anyone under the age of 16.

The Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites, and we encourage you to review their privacy policies.

We may update this Privacy Policy from time to time. If we make material changes, we will update the “Last updated” date above. Your continued use of the Site after changes take effect constitutes acceptance of the revised Policy.

If you have questions about this Privacy Policy or our data practices, contact us at founders@linklane.ai.